Frequently Asked Questions
How do I request New Service?
Call 1-320-732-6464 or 1-888-878-5578 or email us at customerservice@lpsanitation.com
Do I live in your service area?
We service Todd County, parts of Morrison, Wadena, Douglas, Cass and Ottertail Counties.
Do you provide Roll-off container service?
Yes, we have five sizes: 10, 12, 15, 17 and 20 cubic yards.
How do I get help with Billing issues?
Call 1-320-732-6464 or 1-888-878-5578 or email us at customerservice@lpsanitation.com
Where do I dispose of my TV's, computers, electronics and microwaves?
Call us to make arrangements for a special pick up.
What items do you not take in your trash carts?
Yard waste, ashes, scrap metal, electronics, or hazardous waste.
May I set out extra trash bags?
Yes, please notify the office before your pick up day. There will be extra charges.
What can I do if I missed my pickup date?
Call 1-320-732-6464 or 1-888-878-5578 and we will discuss options.
If holidays fall on my regular garbage and recycling day, when does my garbage get collected?
See our Holiday Policy page.
What type of trash carts do you offer?
We offer 3 trash cart sizes, 35, 65 and 95 gallon.
How do I put my service on seasonal or vacation hold?
Call 1-320-732-6464 or 1-888-878-5578 or email us at customerservice@lpsanitation.com
Where/How should I place my carts for service?
At the end of your driveway. The cart should be 3 feet from any object including your other trash or recycling cart. Face the lid opening toward the street or alley and the handle toward the house. If the driver would like your cart in a different spot, he will leave it in that spot after emptying it.
What can I put in my recycle cart?
Clean glass bottles & jars; metal cans; #1 and #2 plastic bottles with a narrow neck; paper – news, office, junk mail, magazines, paper food boxes, and cardboard.
Can I have a Recycle cart only?
Unfortunately, we do not offer stand-alone recycling service. We do offer recycling in many areas as a part of regular monthly trash service. To inquire if we offer recycling with trash service in your area please call 1-320-732-6464 or 1-888-878-5578 or email us at customerservice@lpsanitation.com